Other useful info
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- Why isn’t my promotional code working?
- Is my personal information secure?
- What are the gym rules?
- What if I forget my PIN?
- Can I let other people use my PIN?
- What happens if one of my payments fails?
- Are all gyms open 24 hours a day?
- Are all gyms open on Bank Holidays?
- I’ve forgotten something at the gym, what should I do?
- Is there CCTV at my gym?
- Having issues with the PureGym app?
- What do I do if my PIN doesn’t work?
- Can I speak with someone in Member Services?
- Why do I need to agree to the Health Declaration?
- Why am I being asked to pay before the new gym has opened?