There are a few reasons why you might not be able to make changes to your membership:
- You are too close to your payment date
- You have a fixed-term membership
- You have a corporate discount applied
- You have reached your monthly change limit
- Your membership is suspended
If you are less than 5 working days away from your next payment date, please wait until this month's payment has been collected before attempting to make any changes.
For the other reasons, please contact our Member Services team who will be able to advise what changes can be made.