There are a few reasons why you might not be able to make changes to your membership:
- You are too close to your payment date
- You have a fixed-term membership
- You have a corporate discount applied
- You have reached your monthly change limit
- Your membership is suspended
If you are less than 5 working days away from your next payment date, please wait until this month's payment has been collected before attempting to make any changes.
For the other reasons, please contact [email protected] who will be able to advise what changes can be made.