Why doesn't my PIN let me into the gym?

Nobody likes to be left standing at the door. Here are a few ways to get into the gym.

Your PIN will only give you access to gyms that are included in your membership. If you have an off-peak membership, you will only be able to enter the gym during your gym's off-peak hours. You can view those, or upgrade to gain access at all times, on your Member's Area!

If your membership does give you access to the gym that you're trying to enter, just press the assistance button in the entrance and one of our team will come to help. The team are around from 9am - 5pm.